Innovative offers a 14 day return policy for stocked items. Purchases are to be returned within 14 days, unused, intact, in new condition and in original packaging including all accessories. Delivery fees are non refundable. A restocking fee of 15% applies for handling & administration.
Order items or custom order products are non refundable. Innovative at their discrecion, on a case by case basis, may accept returns for ordered items however a 50% restocking fee is applicable.